At Mad Cakes, we know how important timely delivery is for your celebrations. Our goal is to ensure your cakes reach you fresh, on time, and in perfect condition. This Delivery Policy explains how we manage order deliveries.
Orders are delivered during our standard business hours: 9:00 AM – 9:00 PM.
Same-day delivery is available for selected products, subject to order cut-off times.
Customers can choose a preferred time slot at checkout, and we do our best to deliver within that window.
We currently deliver across Gujarat.
For areas outside our standard delivery zone, additional charges may apply, or delivery may not be available.
Standard delivery charges are calculated based on location and displayed before checkout.
Free delivery may be available on orders above a certain amount or during promotional offers.
Customers must provide complete and accurate delivery details, including name, address, phone number, and landmark if required.
Mad Cakes is not responsible for delays or failed deliveries caused by incorrect addresses, unavailability of the recipient, or lack of access to the premises.
While we strive to deliver on time, delays may occur due to traffic, weather, or unforeseen circumstances. In such cases, our team will inform you and arrange the earliest possible delivery.
For any delivery-related concerns, you can contact our support team via phone or email. We will provide timely updates and assistance.
