Welcome to Mad Cakes. By accessing our website or placing an order, you agree to the following Terms and Conditions. Please read them carefully before using our services.
The content on our website is for general information about our cakes and services. Unauthorized use of our website, including copying, distribution, or misuse of content, is strictly prohibited.
All orders must be placed through our website, phone, or in-store.
Full payment is required at the time of booking. Payments are processed securely through trusted gateways.
Prices may vary depending on size, flavor, and customization. Final prices will be displayed before confirming the order.
We strive to deliver cakes on the scheduled date and time. However, unforeseen delays (traffic, weather, or third-party delivery issues) may occur.
Customers must provide accurate delivery details. Mad Cakes is not responsible for delays or failed deliveries due to incorrect addresses or recipient unavailability.
Orders can be canceled up to 24 hours before delivery.
Once an order is prepared or dispatched, it cannot be canceled.
Refunds and replacements are subject to our Return & Refund Policy.
Our cakes are made fresh with high-quality ingredients. Customers are advised to store cakes properly (usually under refrigeration) after delivery. We are not liable for issues caused by improper storage.
Mad Cakes shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our website or services.
We may update these Terms & Conditions anytime. Continued use of our services means you accept the updated terms.
