At Mad Cakes, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, placing an order, or engaging with our services. By using our website or services, you agree to the terms outlined below.
When you interact with Mad Cakes, we may collect the following information:
Personal Information – Name, email address, phone number, delivery address, billing address.
Order Information – Details about the cakes, desserts, or services you purchase.
Payment Details – Payment method and transaction details (processed securely via trusted payment gateways; we do not store your card details).
Website Usage Data – IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
We collect your information to provide a seamless and personalized experience. Your data may be used to:
Process and deliver your cake orders accurately.
Contact you regarding your order, delivery status, or queries.
Send you promotional offers, discounts, or updates (only if you opt-in).
Improve our website performance and customer experience.
Comply with legal and regulatory requirements.
At Mad Cakes, we take your privacy seriously. We use secure servers, encryption methods, and strict internal policies to safeguard your data. Access to your personal information is restricted to authorized personnel only. While we take all reasonable steps to protect your data, no online transmission is 100% secure, and we encourage customers to take care when sharing sensitive details.
We respect your privacy and never sell your information to third parties. Your data may only be shared with:
Delivery Partners – To ensure timely delivery of your cakes.
Payment Processors – For secure online transactions.
Legal Authorities – If required by law or to protect our legal rights.
Our website uses cookies to improve functionality and personalize your browsing experience. Cookies help us remember your preferences, track order history, and analyze website performance. You may choose to disable cookies through your browser settings, though some features may not function properly.
As our valued customer, you have the right to:
Access and request a copy of the personal data we hold about you.
Correct or update your personal information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt-out of promotional communications at any time.
Mad Cakes reserves the right to update this Privacy Policy when necessary. Any changes will be posted on this page with an updated date. Continued use of our website and services means you accept the revised policy.
If you have any questions about this Privacy Policy or how your data is handled, please Contact Us
